Ronald McDonald House Charities® of Central Florida finds, creates, and supports programs that directly improve the health and well-being of children and families. There are three Ronald McDonald Houses in Orlando– one on the campus of Orlando Health Arnold Palmer Hospital for Children and Winnie Palmer Hospital for Women & Babies, one on the campus of AdventHealth for Children, and one on the campus of Nemours Children’s Health.

Job Title: Manager of Advancement & Engagement

Department: Development

Reports To: Director of Advancement & Engagement

FLSA Status: Exempt

Job Description

This job description in no way states or implies that these are the only duties to be performed by the Team Member occupying this position. Team Members may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job functions described herein may be subject to possible modification following applicable state and federal laws.

Summary

The Manager of Advancement & Engagement plays a pivotal role in driving RMHCCF’s annual giving strategy, cultivating and sustaining relationships with individual donors to ensure consistent philanthropic support for the families we serve. This position is responsible for developing and executing a comprehensive annual giving program that includes donor acquisition, retention, and upgrades through personalized stewardship, strategic solicitation, and impactful donor experiences.

Reporting to the Director of Advancement & Engagement, the Manager oversees a portfolio of annual donors, coordinates targeted engagement initiatives, and supports campaigns and events that inspire recurring contributions. This role also collaborates across departments to align messaging and outreach efforts, ensuring that annual giving remains a central pillar of RMHCCF’s fundraising and community engagement strategy.

Essential Job Functions

Donor & Partner Relationship Management - Annual Giving Focus

• Manage annual donors portfolio and partners, ensuring consistent stewardship, recognition, and engagement to inspire renewed and increased annual support.
• Lead annual renewal efforts by implementing personalized outreach strategies, creative engagement opportunities, and partnership activations that align with RMHCCF’s mission.
• Identify and cultivate new annual giving prospects—including individuals, companies, and civic organizations—through strategic research, outreach, and community networking.
• Conduct donor and partner meetings to present RMHCCF’s mission, annual funding priorities, and opportunities for sustained impact.
• Ensure timely and accurate documentation of donor interactions, proposals, and commitments in the CRM to support annual giving tracking and reporting.
• Collaborate with Advancement and Marketing teams to deliver stewardship plans, impact reports, and recognition experiences that reinforce annual donor value.

Proposal & Campaign Development

• Partner with the Director of Advancement & Engagement to develop customized proposals and presentations that support annual giving renewals and upgrades.
• Contribute to the planning and execution of annual fundraising campaigns—including Giving Tuesday, year-end appeals, and seasonal initiatives—designed to drive recurring contributions.
• Collaborate across departments to align annual giving opportunities with programmatic needs and strategic priorities.

Database & Reporting

• Maintain accurate records of annual donor activity, ensuring all touchpoints, pledges, and payments are tracked and acknowledged in a timely manner.
• Monitor solicitation pipelines and donor retention metrics to inform annual giving strategy and identify opportunities for growth.
• Support the Advancement team in generating reports that evaluate annual giving performance and guide future engagement efforts.

Team Collaboration & Internal Engagement

• Actively participate in Advancement team meetings and organization-wide initiatives that support annual giving goals.
• Assist in planning and executing donor events and volunteer opportunities that deepen annual donor connection to RMHCCF’s mission.
• Support the implementation of systems and procedures that enhance the annual donor experience and improve operational efficiency.

Ancillary Job Functions

• Will be asked to support community fundraising events and RMHCCF special events at off-site locations.

Education and Experience – An equivalent combination of education, training, and experience will be considered.

• Bachelor’s degree
• Minimum of 2 years of experience in fundraising, donor relations, sales, or nonprofit engagement.
• Proven success in managing donor relationships and meeting fundraising or sales goals.
• Experience with CRM systems; knowledge of Raiser’s Edge NXT, Salesforce or similar platforms preferred.
• Familiarity with direct mail, annual giving campaigns, or corporate sponsorships a plus
• Valid Florida driver’s license and operable vehicle.

Knowledge, Skills, and Abilities may be representative, but not all-inclusive of those commonly associated with this position.

• Ability to initiate and build relationships with prospective individuals and foundation donors and interact via telephone and in-person.
• Ability to work both independently and collaboratively, with a talent for building strong and productive relationships across constituencies.
• Demonstrated success in organizing work, meeting strict deadlines, and setting priorities.
• Self-motivation and discipline to regularly set and exceed work goals.
• Excellent organizational, interpersonal, and networking skills with individuals and large groups.
• Demonstrated analytical and strategic thinking capabilities.
• Ability to maintain highly sensitive and confidential donor information.
• Ability to travel when necessary to engage and solicit prospects.
• Excellent interpersonal and communication skills – verbal and written.
• Tactful, flexible, diplomatic, and trustworthy with a positive attitude.
• Proactive problem solver who works collaboratively with others to support a positive and productive work environment.
• Possess strong office skills and knowledge of general office equipment
• Excellent calendar management skills
• Strong proficiency of MS Office, including Word, Excel, PowerPoint, and Outlook
• Organized and detail-oriented, with the ability to manage multiple projects and deadlines.
• Collaborative spirit and ability to work effectively across teams.
• Can effectively work with all organizational levels
• Can be counted upon to be honest, trustworthy, and uphold the highest levels of confidentiality
• Passion for the mission of Ronald McDonald House Charities and compassion for the families we serve.

Work Environment – Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.

• Exposed to moderate noise levels.
• Frequent interruptions, ability to multitask.
• Regular and predictable attendance is required.
• Must be available to work irregular hours, shifts, weekends, and holidays as needed

Physical Abilities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Light sedentary office work. Frequently required to sit
• Must be willing and able to travel between necessary locations using a personal vehicle or alternative
• While performing the duties of this job, the employee is regularly required to stand; walk; use hands; reach with hands and arms; climb or balance; stoop, kneel; talk or hear.
• Must be physically capable of carrying 35 lbs.

Equal Employment Opportunity

RMHCCF is an Equal Opportunity Employer. Employment opportunities at RMHCCF are based upon one’s qualifications and capabilities to perform the essential functions of a particular job, with or without reasonable accommodation. The organization will provide reasonable accommodations as necessary and where required by law so long as the accommodation does not pose an undue hardship on the business. RMHCCF prohibits harassment and discrimination based on race, color, religion, sex, including sexual orientation or gender identity, pregnancy, childbirth or related medical conditions, national origin, age, military or veteran status, marital status, disability, genetic information, or any other characteristic protected by law.

This Equal Employment Opportunity policy governs all aspects of employment, including, but not limited to, recruitment, hiring, selection, job assignment, promotions, transfers, compensation, discipline, termination, layoff, access to benefits and training, and all other conditions and privileges of employment.

Job Type: Full-time

Pay: $59,000.00 - $60,000.00 per year

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Dependent health insurance coverage
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person