The Executive Director (ED) serves as the chief executive officer of the Victim Service Center of Central Florida (VSC), responsible for advancing its mission through visionary leadership, strategic direction, and operational excellence. The ED oversees all aspects of the organization including strategy, programs, fundraising, finance, compliance, and community engagement. The ED serves as the primary liaison to the Board of Directors and represents the agency in the broader community, ensuring continued impact, sustainability, and growth.

KEY RESPONSIBILITIES:

Strategic Leadership

• Develop and implement strategic plans in partnership with the Board of Directors to guide the long-term vision and sustainability of VSC.
• Monitor and evaluate organizational performance against strategic goals and adjust priorities accordingly.
• Foster an organizational culture rooted in equity, accountability, innovation, and trauma-informed care.

Governance & Board Relations

• Build and maintain a strong, collaborative relationship with the Board of Directors.
• Prepare board meeting agendas, reports, minutes, and financials; support board committees as needed.
• Ensure timely distribution of the Annual Report and other strategic updates.
• Execute additional duties as assigned by the Board of Directors.

Fund Development & Communications

• Lead the development and execution of fundraising strategies including individual giving, major gifts, grants, corporate sponsorships, and special events.
• Cultivate relationships with donors, funders, and partners to expand and diversify revenue.
• Oversee agency communications and public relations to enhance visibility and donor engagement.

Financial Management & Compliance

• Develop, manage, and monitor the organizational budget to ensure fiscal health and alignment with strategic goals.
• Ensure compliance with financial policies, grantor requirements, audits, and all regulatory standards.
• Present regular financial reports to the Board of Directors.
• Oversee cash flow, investment accounts, payroll systems, and preparation of audits and IRS filings.

Program Oversight & Impact

• Direct the planning, implementation, and evaluation of all programs to ensure mission alignment and measurable outcomes.
• Ensure service delivery adheres to contractual, regulatory, and quality standards.
• Promote innovation and data-informed decision-making.

Human Resources & Organizational Culture

• Recruit, develop, and retain a high-performing, diverse, and mission-aligned staff.
• Oversee employee orientation, training, evaluation, and professional development.
• Ensure compliance with employment law, personnel policies, and best HR practices.
• Foster a healthy, inclusive, and trauma-informed organizational culture.

Community Engagement & Advocacy

• Serve as a public ambassador for VSC, representing the organization at key events, forums, and media opportunities.
• Build and maintain strategic partnerships with community organizations, government agencies, and advocacy groups.
• Advocate for policies and initiatives that advance the rights and wellbeing of victims and survivors.

Risk Management & Legal Compliance

• Ensure full compliance with all applicable laws, contracts, certifications, and reporting requirements.
• Manage organizational risk through effective policies, insurance, and staff training.
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QUALIFICATIONS

• Requires a Bachelor’s Degree in Business, Nonprofit Management, Public Administration or a closely related field and 7-10 years of relevant professional leadership experience including:
    - Strategic planning and implementation
    - Fundraising, donor relations and/or sales management
    - Budget management and financial oversight
    - Staff supervision and organizational leadership
    - Program development and evaluation
    - Board engagement and governance
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• Or, or Master’s degree in Business Administration, Nonprofit Management, Public Administration or a closely related field and a minimum of three (3) years of professional business, senior nonprofit or public-sector leadership experience including all the above referenced competencies.
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• Strong communication skills: written, verbal, interpersonal, and public speaking.
• Demonstrated success in building partnerships and working with diverse stakeholders.
• Deep commitment to the mission of victim services, trauma-informed care, and social equity.
• Proficiency in Microsoft Office Suite and familiarity with cloud-based systems, CRMs, HR/payroll platforms, and virtual collaboration tools.
• Knowledge of HR management practices, employment law, and nonprofit compliance.
• Successfully pass a level 2 criminal background check and E-verify, and must complete the Florida Council Against Sexual Violence Advocacy Core Training (ACT) within 30 days of hire.

Preferred Competencies

• Experience leading an organization through growth, change, or strategic transition.
• Knowledge of Florida’s victim services network, nonprofit landscape and law enforcement community.
• Bilingual or multilingual candidates are strongly encouraged to apply.