OVERVIEW:
The Community Engagement Manager supports key initiatives that connect the community to our mission, with a primary focus on volunteer coordination and event support. This role leads our Meal Serve Volunteer Sponsorship Program and oversees all group volunteer activities, playing a critical part in driving engagement and impact. Ideal candidates will hold a Bachelor’s degree in a related field or have a minimum of five years of relevant experience.

KEY RESPONSIBILITIES
The Community Engagement Manager plays a vital role in engaging volunteers, coordinating events, and supporting fundraising efforts across the organization. Key responsibilities include:

• Volunteer Management: Recruit, train, schedule, and support individual and group volunteers, with a focus on Meal Serve sponsorship groups. Manage all logistics and serve as the primary point of contact.

• Community Engagement: Serve as point of contact for in-kind donors, volunteer events, and involvement opportunities

• Orientation & Onboarding: Lead monthly volunteer orientations and develop accessible virtual onboarding tools.

• Campus Communications: Oversee the upkeep of bulletin boards and on-campus materials current and engaging.

• Database & Donations: Maintain volunteer records, track in-kind and sponsorship donations, issue invoices, and ensure timely processing with the Development team.
• Marketing & Recognition: Generate volunteer-focused content for social media and newsletters; highlight exceptional volunteer contributions.
• Event Coordination: Lead planning and execution of 10+ community events annually. Collaborate across departments, engage partners, and recruit volunteers to support fundraising and mission-based events.

• Event Representation: Represent the Coalition at community events and tabling opportunities to build awareness and recruit volunteers specific to our Meal Serve Volunteer Sponsorship Program.

• Team Support: Provide cross-functional assistance to the Director of Development and other staff as needed.

QUALIFICATIONS:

• Bachelor’s degree in Nonprofit Management, Business, or a related field; equivalent experience will be considered with demonstrated ability to perform required duties.
• 2–5 years of experience in a nonprofit setting, preferably with supervisory and event management responsibilities.
• Proven experience managing large volunteer groups (50+), including coordination of complex projects with multiple components.
• Effective leadership and team management skills.
• Strong organizational and time management abilities; capable of multitasking and adapting to shifting priorities.
• Excellent written, verbal, and presentation skills.
• Strategic thinker with strong problem-solving and decision-making capabilities.
• Experience developing and implementing policies and procedures.
• Familiarity with nonprofit budgeting and finance principles.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and volunteer management software.
• Ability to remain calm and responsive in fast-paced or urgent situations.
• Comfortable supervising group activities and working collaboratively across departments.
• Demonstrated ability to build and maintain relationships with volunteers and donors.
• Experience in stewardship and donor cultivation is a plus.

Preferred Traits:

• Outgoing, approachable, and enthusiastic personality.
• Flexible schedule, including evenings or weekends as needed.
• Sound judgment and reliable decision-making.
• Comfortable speaking to large groups and representing the organization publicly.
• Detail-oriented and highly organized.
• Ability to lift up to 25 pounds.
• Valid driver’s license required.