Job Description – Program Coordinator

AGENCY: Founded in 1978, JFS Orlando is a nonprofit human services organization with the mission to provide services to stabilize individuals and families in crisis and enhance the quality of life across generations to all members of the Central Florida community, regardless of religion, race/ethnicity, gender, age, or ability.

PROGRAM: The Pearlman Food Pantry provides food assistance to individuals and families experiencing food insecurity, the RIDE Program provides free transportation assistance to medical appointments and other essential services for low-income seniors and disabled adults, and the Volunteer Services Program provides volunteer opportunities for individuals to give back to the community.

POSITION: JFS Orlando is seeking an experienced Program Coordinator to oversee the Pearlman Food Pantry, RIDE Program, and Volunteer Services Program. This is a non-exempt, full-time position totaling 34 hours per week, with benefits. Please note, this position requires some heavy lifting.

SCHEDULE: The schedule for this position is 8:00 AM to 5:00 PM, Monday through Thursday, with a 30-minute (unpaid) lunch break each day. This position is fully in-person; it is not virtual.

PRIMARY RESPONSIBILITIES:

• Oversee the day-to-day operation of the Pearlman Food Pantry, RIDE Program, and Volunteer Services Program and execute daily tasks related to these programs.
• Maintain program partnerships and serve as the community liaison for the programs.
• Maintain pantry inventory, stock the pantry, and utilize a first-in, first-out model.
• Receive and process weekly food order and food donations.
• Prepare bags of food for distribution and provide food assistance to clients.
• Supervise, work with, and support the Pantry Assistant.
• Screen potential clients for RIDE Program eligibility and enroll clients in the program.
• Communicate with clients to arrange transportation assistance.
• Schedule rides with transportation partner and address any issues that arise.
• Collect and enter client and programmatic data and maintain program documentation.
• Recruit volunteers, provide volunteer orientation and training, supervise volunteers, and maintain volunteer schedule and contact list.
• Process background checks for volunteers.
• Complete other duties as assigned by supervisor.

QUALIFICATIONS:

• Bachelor’s degree from an accredited school in the field of social work, non-profit management, or other related field of study preferred.
• Two years of nonprofit and/or program coordination experience preferred.
• Strong organizational, communication, and problem-solving skills.
• Detail-oriented, flexible, and able to prioritize and multitask.
• Able to work independently with minimal supervision, as well as work collaboratively with a team.
• Must be able to lift up to 50 pounds.
• Bilingual (Spanish and English) a plus.
• Due to the nature of our business, immunizations must be up to date.

For consideration, send a cover letter and resume outlining skills and experience in Word or PDF format to HR@jfsorlando.org. No phone calls please. 

JFS Orlando is an equal opportunity employer committed to advancing diversity, equity, and inclusion.